Support
Contact channels
- Bot, portal, and billing help: [email protected]
- Abuse reports: [email protected]
- Security disclosures: [email protected]
You can also join our Discord support server at discord.gg/v2R6uW7fk3.
Response times
We aim to reply within 2 business days. Billing questions may take a little longer.
Before you reach out
Including the following helps us help you faster:
- your Discord username or user ID;
- the server ID, if the issue is with a specific server;
- a short description of what happened and what you expected;
- screenshots or error messages, if you have them.
